Frequently Asked Questions
Everything you need to know about Argent Silversmith handcrafted jewelry.
What materials are used in Argent Silversmith jewelry?
We specialize in ethically sourced 925 Sterling Silver and 14k Gold. Each piece is nickel-free and hypoallergenic, ensuring high-quality wear for sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. Express shipping options are available at checkout, and we provide tracking numbers for all orders once dispatched.
Do you offer a warranty on your pieces?
Yes, we offer a 12-month manufacturing warranty. This covers any structural defects but does not include general wear and tear, oxidation, or accidental damage.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original, unworn condition. Please note that earrings are non-returnable due to hygiene reasons.
How should I care for my silver jewelry?
To maintain its luster, store your jewelry in a cool, dry place and avoid contact with perfumes or chlorine. Use a soft silver polishing cloth to remove any natural oxidation that may occur over time.
Can I request a custom size or design?
We offer custom sizing for most of our rings and bracelets. For bespoke design inquiries, please contact our studio directly via the 'Custom Orders' page to discuss your vision.